Policy / Terms and Conditions
1. Free delivery for every purchase across Malaysia.
2. For international purchase, charges applied and will be calculated during checkout process.
3. Once your purchase is completed, processing your order takes 1-2 working days. Delivery of your product is subject to courier’s discretion but usually takes 2-5 working days.
Crash Replacement Program:
1. This program is valid for 1 year/365 days from date of purchase for each of our jerseys.
2. Should you be involved in a crash while wearing ATTITUDE, you are eligible to submit a report with your incident pictures and your receipt as proof of purchase to our team at firstname.lastname@example.org
3. Subject in your email would be ‘Crash Replacement Program'.
4. Once reviewed, our team will provide you the details to claim your 40% discount for your next purchase with ATTITUDE.
5. This program does not cover small scrape on the fabric and normal result of wear and tear.
6. If you require further information on this, do not hesitate to reach us.
Exchange & Return Policy:
1. If you are not totally satisfied with your purchase, you can return it within 14 days, together with proof of purchase.
2. This is for the condition where the product is still in original condition.
3. Customers are required to bear the return delivery charges.
4. The refund for change of mind is solely for the product value only.
5. For exchange of items due to unsuitable fitting, we will deliver back the item to you once we received your returned parcel. This will be subject to stock availability. Please be informed that delivery charges will be applied (free delivery across Malaysia only).
6. Our 14-day return policy does not apply to torn and/or used fabric, damaged jerseys resulting from misuse, abuse, and normal wear and tear.
7. Contact our team at email@example.com to make the arrangement before you deliver back the item/s to us to confirm for an exchange or refund.
Should you still be looking for answers, don’t hesitate to contact us at firstname.lastname@example.org
We’ll do our best to resolve your issues and assist you promptly.